Privacy Policy

1. Scope and Applicability

This Privacy Policy ("Policy") applies to all personal data processed by tt4d in connection with the operation of our online betting platform at tt4d.cam, including our mobile-optimised website and any associated services or communications. It governs the collection, use, storage, transfer, and deletion of personal data belonging to registered members, prospective members, and visitors located in Indonesia and other jurisdictions where our Services are accessible.

By registering an account with tt4d, accessing our platform, or otherwise interacting with our Services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must refrain from using tt4d's Services.

This Policy should be read in conjunction with our Terms & Conditions, which govern the overall contractual relationship between you and tt4d.

2. Definitions

For the purposes of this Policy, the following definitions apply:

• "tt4d," "we," "us," or "our" — the operator of the tt4d platform and its affiliated entities.
• "User," "you," or "your" — any natural person who registers an account, visits the platform, or otherwise provides personal data to tt4d.
• "Personal Data" — any information that identifies or could reasonably be used to identify a specific individual, including name, contact details, government ID number, financial information, device identifiers, and behavioural data.
• "Processing" — any operation or set of operations performed on Personal Data, including collection, recording, storage, alteration, retrieval, use, disclosure, transfer, or deletion.
• "Controller" — tt4d in its capacity as the entity that determines the purposes and means of processing your Personal Data.
• "Third Party" — any natural or legal person, authority, agency, or body other than you and tt4d.
• "KYC" — Know Your Customer procedures, including identity verification and anti-money-laundering checks required by international gaming compliance standards.

3. Data We Collect

3.1 Identity and Contact Data

When you register an account or update your profile, we collect your full legal name as it appears on your Indonesian identity card (KTP) or passport, date of birth, nationality, residential address, email address, and mobile phone number. This information is mandatory for account creation and is used to verify your identity during KYC review.

3.2 Financial Data

To process deposits and withdrawals, tt4d collects your bank account details including the bank name (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, or others), account number, and account holder name. For e-wallet payments, we collect the registered phone number or account ID associated with OVO, DANA, GoPay, or ShopeePay. We do not store full debit or credit card numbers on our servers; card data is tokenised and handled exclusively by our PCI-DSS-compliant payment processors.

3.3 Verification Documents

As part of mandatory KYC procedures, we may collect copies or photographs of government-issued identity documents (KTP, passport, or driver's licence), proof of residential address (utility bill, bank statement dated within 90 days), and selfie photographs taken alongside your identity document. These documents are stored in an encrypted, access-controlled environment and accessed only by authorised compliance personnel.

3.4 Transactional Data

We record all financial transactions including deposit amounts, timestamps, payment references, withdrawal requests and approvals, bonus credits and debits, and wager history. This data is retained for regulatory compliance, fraud prevention, and dispute resolution.

3.5 Technical and Usage Data

When you visit or use the tt4d platform, our servers automatically log IP addresses, browser type and version, operating system, device type and identifiers, referring URL, pages viewed, session duration, click patterns, and error logs. This technical data is used to maintain platform performance, detect unauthorised access, and improve the user experience.

3.6 Communications Data

We retain records of your communications with our customer support team, including live chat transcripts, email correspondence, and WhatsApp messages. These records are used to resolve disputes, train support staff, and improve service quality.

4. How We Collect Data

tt4d collects personal data through the following channels:

• Direct provision: Information you submit via registration forms, KYC upload portals, deposit and withdrawal request forms, and customer support interactions.
• Automated collection: Technical data gathered through cookies, web beacons, server logs, and analytics scripts as you interact with the platform.
• Third-party sources: Identity verification data from KYC service providers; fraud-screening data from risk management agencies; payment processing data from our banking and e-wallet partners.
• Publicly available sources: Where permitted, we may supplement your profile with information from public databases to comply with anti-money-laundering obligations.

5. Purposes of Processing

We process your personal data for the following specific purposes:

6. Legal Basis for Processing

tt4d processes your personal data on the following legal grounds, which align with internationally recognised data protection principles:

• Performance of a contract: Processing necessary to provide our Services, including account management, payments, and customer support.
• Legal obligation: Processing required to comply with anti-money-laundering regulations, KYC requirements, responsible gaming obligations, and requests from competent authorities.
• Legitimate interests: Processing for fraud prevention, platform security, analytics, and service improvement where these interests do not override your fundamental privacy rights.
• Consent: For optional activities such as marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

7. Data Sharing and Disclosure

tt4d does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following circumstances:

7.1 Service Providers

We engage carefully selected third-party service providers who process data on our behalf under strict contractual obligations. These include KYC and identity verification agencies, payment processors and banking partners (BCA, BRI, BNI, Mandiri, and e-wallet providers), cloud hosting and infrastructure providers, customer support software vendors, and fraud detection and cybersecurity firms. All service providers are contractually required to implement appropriate technical and organisational security measures.

7.2 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other governmental bodies when required by applicable law, legal process, or regulatory request. We will notify you of any such disclosure where legally permitted to do so.

7.3 Business Transfers

In the event of a merger, acquisition, asset sale, or other corporate restructuring involving tt4d, your personal data may be transferred to the relevant successor entity. We will notify you before your data is transferred and becomes subject to a different privacy policy.

8. International Data Transfers

As an internationally operated platform serving Indonesian users, some of your personal data may be processed by servers or service providers located outside Indonesia. Where such transfers occur, tt4d ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that provided under applicable Indonesian data protection requirements. These safeguards include contractual data protection clauses, adherence to internationally recognised security certifications, and transfer impact assessments where required.

By using tt4d's Services, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Indonesia where our service providers and infrastructure partners operate. We take all reasonable steps to ensure such transfers are conducted securely and in compliance with applicable data protection standards.

9. Data Retention

tt4d retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money-laundering record-keeping requirements.
• Financial and transactional data: Retained for a minimum of five (5) years from the date of each transaction for regulatory compliance and audit purposes.
• KYC verification documents: Retained for a minimum of five (5) years from account closure or the date the document was submitted, whichever is later.
• Technical and usage data: Retained for up to twelve (12) months from collection unless required longer for security investigation purposes.
• Customer support communications: Retained for up to three (3) years from the date of each interaction.
• Marketing preferences and consent records: Retained until you withdraw consent or request deletion, plus an additional twelve (12) months for audit purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with your identity. Where complete deletion is not technically feasible (for example, data stored in backup archives), the data will be isolated and protected from further active processing until deletion becomes possible.

10. Security Measures

tt4d implements a comprehensive, layered approach to data security designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, ensuring that your login credentials, financial details, and personal information cannot be intercepted in transit.
• Encryption at rest for all sensitive personal data stored in our databases, including identity documents and financial records.
• Access controls based on the principle of least privilege — only authorised personnel with a legitimate operational need may access your personal data.
• Two-factor authentication (2FA) available for account access, providing an additional layer of protection against unauthorised login attempts.
• Regular penetration testing and security audits conducted by independent third-party cybersecurity firms to identify and remediate vulnerabilities.
• Intrusion detection and prevention systems monitoring our infrastructure in real time for suspicious activity.
• Staff training — all tt4d employees with access to personal data receive mandatory data protection and security training upon onboarding and annually thereafter.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, tt4d will notify affected Users and relevant authorities in accordance with applicable data protection obligations. Notification will be provided without undue delay and will include details of the nature of the breach, likely consequences, and measures taken to address it.

11. Cookies and Tracking Technologies

tt4d uses cookies and similar tracking technologies to operate and improve the platform, remember your preferences, and analyse usage patterns. The types of cookies we use are as follows:

• Strictly necessary cookies: Essential for the platform to function correctly — for example, maintaining your login session, remembering your cart or bet slip, and ensuring security features operate as intended. These cookies cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred payment method display, and display configurations to personalise your experience.
• Analytics cookies: Collect aggregated, anonymised data about how visitors use our platform, including pages visited, session duration, and navigation paths. This data helps us improve platform performance and content.
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content. You can withdraw consent for marketing cookies at any time through your account settings.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the tt4d platform and your ability to access some features. Detailed information about specific cookies in use, including their name, provider, purpose, and expiry, is available upon request from our support team.

12. Your Rights

Subject to applicable law and certain conditions, you have the following rights in relation to your personal data held by tt4d:

• Right of access: You may request a copy of the personal data we hold about you, together with information about how it is processed.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. Some corrections (such as name changes) may require submission of supporting documentation.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may request that we restrict processing of your personal data in certain circumstances, such as while we investigate a dispute about its accuracy.
• Right to data portability: Where processing is based on your consent or contract performance and carried out by automated means, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on our legitimate interests, including profiling. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact our data protection team at [email protected] with the subject line "Data Rights Request." We will respond within 30 calendar days. We may need to verify your identity before processing your request.

13. Minors and Age Verification

tt4d's Services are strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step during account registration and KYC review. If we discover that personal data has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

Parents and guardians are encouraged to use parental control software and monitoring tools to prevent minors from accessing online gambling platforms. If you believe a minor has registered an account on tt4d, please contact our support team immediately so we can investigate and take appropriate action.

14. Changes to This Policy

tt4d reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. The revised Policy will be published on this page with an updated version number and effective date. For material changes that significantly affect how we process your personal data, we will provide advance notice via email to your registered address at least fourteen (14) days before the changes take effect.

Your continued use of tt4d's Services after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must discontinue use of our Services and may request account closure in accordance with our Terms & Conditions.

15. Contact and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way tt4d handles your personal data, please contact our data protection team using the details below. We are committed to resolving privacy-related concerns promptly and transparently.

• Email: [email protected] — use subject line "Privacy Inquiry" for fastest routing
• Live Chat: Available 24/7 through your account dashboard
• Response time: We aim to acknowledge all privacy inquiries within 48 hours and provide a substantive response within 30 calendar days

If you are not satisfied with our response to your complaint, you may have the right to lodge a complaint with a competent data protection supervisory authority in your jurisdiction. We will cooperate fully with any such inquiry and provide all information reasonably required to facilitate a fair resolution.